We take your data privacy seriously. This policy outlines how we collect, use, and safeguard your information in our managed analytics services as required by South African law.

Information Collected

We only collect information necessary for providing analytics and support services.

• Identity details such as name, surname, and professional title.
• Contact information including phone number, email, and business address.
• Company data required to deliver analytics services and ongoing monitoring.
• Technical usage data such as device, browser, and IP address for security and service quality.

How We Use Information

Information is used strictly for service delivery, improvement, and regulatory obligations.

• To set up, maintain, and manage client analytics services.
• For secure communication and support between our teams and yours.
• To tailor data reporting and update cycles to your business requirements.
• Where necessary, to comply with South African legal or regulatory requests.

Legal Basis for Processing

We process data lawfully, with your consent or under required legal grounds.

Personal data is processed under the Protection of Personal Information Act (POPIA), your consent, or to fulfil a contract for managed analytics services.

Information Sharing

Data is not shared with unauthorised third parties.

• Service-related information may be shared with contracted partners solely for delivery of analytics solutions and only under strict confidentiality.
• Data may be transferred securely to legal authorities when required by law.
• No data is sold or shared for marketing, advertising, or unrelated business purposes.

Data Security

Safeguarding your information is a top priority. We implement technical, physical, and organisational measures such as encryption, access controls, and regular audits to maintain data confidentiality and integrity.

Your Rights

You have rights under South African law regarding access and control of your data.

• Request access to your personal information or ask for corrections if details are inaccurate.
• Withdraw consent for processing, if processing was based on consent.
• Request deletion of your data, subject to legal retention limits.
• Object to processing for direct marketing or restrict certain uses of your information.

Cookies & Tracking

Our site uses cookies for analytics and functionality. You can manage preferences or disable cookies via your browser at any time.

Cookie Policy Cookie Policy

Contact Us

For privacy enquiries or to exercise your data rights, contact our privacy officer using the details below.

Policy Updates

We may update this policy. Please review regularly for any changes affecting your rights or data use.